Imperial Plumbing Solutions
Fields on file
- Address
-
189 Pleasant Ridge Ct, Benson, NC 27504
- Phone
- (919) 800-2023
- Website
- imperialplumbingsolutions.com
Hours on file
From Google, checked Oct 2026.
What customers say about Imperial Plumbing Solutions
Imperial Plumbing Solutions holds a 5.0 rating from 31 reviews. Customers most often praise how quickly Dylan responds and how well he knows the trade. Several also call the work professional and honest.
Price comes up next. Reviewers describe the rates as reasonable for the work done. One reviewer says he explained the process clearly, and another says he listened closely to the symptoms before starting.
A third theme is follow-through. Reviewers describe efficient work that does not cut corners, and one says he does not shy away from a hard job. Several say they will call again for future plumbing problems.
Water heater and plumbing work in Benson
The company says owner Dylan Reid has over 14 years of hands-on plumbing experience and holds NC Plumbing License #33405. It names water heaters, pipe repairs and local plumbing systems as its specialties. It says it takes residential and commercial jobs in Wake, Harnett and Johnston Counties.
Reviewers bought a water heater replacement, tankless heater maintenance, a smart water meter install and a vent repair. The median home in Benson was built in 1988, per the American Community Survey (2024). Google classes the business as a gasfitter and a drainage service, and also as a kitchen remodeler.
The company states that it gives upfront pricing before it starts a job.
Google Reviews
Ratings as of October 2026. See this business on Google
Dylan installed a smart water meter for us and did maintenance on our tankless water heater. He did a great job at a reasonable price and was meticulous in workmanship and explained clearly the process. I would definitely keep him in the speed dial for any plumbing issues.
Did a heat tank project with Dylan and he went above and beyond! Wish I had found him sooner, def recommend and will reach out for any future projects.
Dylan is very knowledgeable and prompt - if I ever have any plumbing issues he’ll be the first I call. 100% recommend.
In the business's own words (Google listing)
Imperial Plumbing Solutions is a Native American, second-generation, owner-operated plumbing company based in Benson, NC, proudly providing residential and commercial services across Johnston, Wake, Harnett Counties, and the Triangle area. Backed by over 14 years of hands-on plumbing experience and an NC Plumbing License #33405, owner and plumber Dylan Reid delivers specialized expertise in local plumbing systems, water heaters, and pipe repairs. Known for transparent upfront pricing, honest communication, and a 5.0-star rating backed by verified customer reviews, Imperial Plumbing Solutions ensures reliable, prompt, and high-quality workmanship for every community they serve.
From the business's Google listing, checked Oct 2026.